MEET THE TOWN SQUARE KENNEWICK TEAM

Mandy has lived in the Tri-Cities area of Washington for several years, attending Kennewick High School, and graduating from Columbia Basin College. Mandy has worked in the healthcare system for over 16 years, starting as an in-home caregiver herself. She achieved her dream of becoming a Registered Nurse and has extended training in Functional Nutrition; Alzheimer’s/Dementia; Mental Health; Chronic Disease Management, such as Chronic Heart Disease (CHF), COPD, Insulin Resistance, Pre-Diabetes, Diabetes, and Parkinson’s Disease; Health Coaching; Advance Care Directives; and Safety Home Evaluations through Life Profile.

Mandy has always been a part of the community, helping others find solutions to solve problems when there were no other options. After doing several things in the community, She wanted to do more to help those families struggling to find good quality in-home care, so she started a Senior Helpers Franchise in April 2021, and had her first client by May 2021. Senior Helpers reached Presidents Club within 3 years, which allowed her to pursue her dream of bringing Town Square to the Tri-Cities. She is very excited to be bringing much needed services that are unique and truly allow people to find joy and happiness, while walking a journey that brings grief, and suffering for so many. Now they will have a better option, that they can feel confident that they will have a great day.

Mandy is married to her husband, Jason, and they have 2 daughters, Megan, and Jamie. A few years ago, she acquired a treasured new name, “Nana”, to their first granddaughter. She enjoys spending time with her family and friends every chance she gets, playing games or just hanging out, watching football, and making a difference in her community.

Christina has dedicated her career to serving vulnerable populations, with experience supporting children in foster care, teens with developmental and behavioral challenges, and families facing poverty. She has also worked to equip adults with essential job and life skills. Through these roles, Christina has developed a strong foundation in empathy, problem-solving, and empowerment, consistently helping others move toward stability and success.

Her professional commitment is deeply personal, shaped by watching her grandparents navigate dementia and Alzheimer’s, and witnessing the strain it placed on her family. This experience has made working in a supportive capacity especially impactful and meaningful to her. A single mother of three boys and a proud Hanford High graduate, Christina values family and community and remains involved in local diversity and inclusion efforts.

Melissa Galvan is a seasoned professional with over 15 years of experience in the banking industry and now serves as the Enrollment Manager at Town Square. Throughout her career, she has built a strong reputation for exceptional service, collaborative leadership, and meaningful client relationships. Her background in customer relations and organizational dynamics makes her a key asset in supporting new members and streamlining enrollment processes.

Recently relocated from Lake Chelan, Melissa is excited to put down roots in her new community and continue making a positive impact. She is focused on providing exceptional support to new members, ensuring a smooth and welcoming enrollment experience. Melissa is driven by a passion for helping individuals and businesses grow and thrive through seamless service and attention to detail.

Outside of work, Melissa is a proud single mother of three children, balancing family life and a her career with dedication and perseverance. She looks forward to building lasting connections and contributing to the success of Town Square.