Should You Correct Someone With Dementia? A Guide for Compassionate Communication
When a loved one with dementia says something that’s clearly incorrect, your first instinct may be to gently correct them. But is that the best approach? Caregivers and family members often struggle with whether or not they should correct someone with dementia—and the answer isn’t always straightforward.
At Town Square Fort Mill, we specialize in memory care that respects the dignity and emotional well-being of each individual. Here’s what you need to know when it comes to correcting someone with memory loss.
Understanding the World of Someone With Dementia
Dementia affects memory, reasoning, and perception of reality. To someone living with dementia, the world can often feel unfamiliar or confusing—and their understanding of it is shaped by what feels real in the moment.
Should You Correct Someone With Dementia?
Correcting someone with dementia, especially in a blunt or factual way, can cause distress, confusion, or even embarrassment. That’s why experts often recommend avoiding direct correction, particularly when the issue is not urgent or harmful.
When Should You Not Correct Someone With Dementia?
If a statement is harmless or tied to a comforting memory, it’s best to avoid correction.
Example:
They say: “I need to pick up the kids from school.”
Rather than: “Mom, your kids are grown now,”
Try: “They’re doing great! You’ve always been such a caring parent.”
This approach—called validation—acknowledges the emotion behind the statement without challenging their sense of reality.
When Might Correction Might Be Helpful?
In some cases, gentle correction can be appropriate—especially when safety, health, or important logistics are at stake.
How To Correct Someone With Dementia in a Helpful Way
Use a soft tone and body language
A warm voice can ease tension and make the moment feel safe.
Redirect after correcting
Seniors with memory loss often benefit from redirection after correction, as it helps ease their confusion and reduce potential frustration. By gently guiding the conversation, you can create a more positive experience for the both of you. For example, you can something along the lines of “actually, your medication is at 2 PM—but while we wait, would you like to listen to some music in the Little Blue House?”
Repeat and reassure
Gentle repetition helps with understanding and retention. Try offering words of encouragement, not words that spark frustration.
Connect correction to emotion
Connecting a correction to emotion can help someone with dementia feel understood and less frustrated. In acknowledging their feelings and gently redirecting, you can provide the comfort and support they didn’t know they need. An example of this could be, “I know you’re looking for Dad. He’s not here, but let’s look at your wedding photo album together.”
What Not To Say To Someone With Memory Loss
- “Don’t you remember?”
- “I just told you that!”
- “That’s not right.”
- “You’re wrong.”
These phrases may trigger anxiety or shame. Instead, focus on connection over correction.
For more helpful communication tips, explore resources like this guide from Alzheimer’s San Diego and Village Green Senior Living’s article on what to avoid saying.
How Town Square Fort Mill Can Help
At Town Square, our memory care programming uses reminiscence therapy, engaging activities, and specially designed spaces like Rosie’s Diner and the Starlite Theater to build emotional connection and reduce confusion.
We also offer:
- Educational workshops for caregivers
- Compassionate staff trained in redirection and validation
- Support groups and resources to help families communicate more effectively
Need Guidance Navigating Dementia Care?
Our dementia care team can help. Contact us online or by phone at 803-591-9898 to learn how we support families with expert memory care services. We look forward to hearing from you soon!
